Federal authorities are investigating after a computer virus infected all electronic services of the Appalachian Regional Healthcare system in Kentucky and West Virginia.
The system is dealing with technical complications, said ARH spokeswoman Melissa Cornett in a statement released Saturday.
The system of hospitals in Kentucky and West Virginia are operating under the Emergency Operations Plan because of a computer virus “that has limited our use of electronic web-based services and electronic communications,” Cornett said.
The following statement was released on Tuesday:
“ARH continues to work with authorities and computer experts to address the problems and restore our systems to operational capacity as quickly as possible.
In the meantime, ARH would like to emphasize that we presently have no reason to believe that the protected health information or any financial information of our patients or employees has been accessed. Please be assured that ARH will investigate this fully, and will take prompt action to notify and protect patients and employees if it appears that their private information has been accessed.
ARH’s hospitals and other locations of care across eastern Kentucky and southern West Virginia remain open, and our staff is working hard to continue to provide the same level of quality healthcare to our patients while we recover from this cyberattack. We appreciate the extra efforts of our outstanding workforce, and the patience of the people we serve, as we work through the inconvenience of having computer systems out of service.”